1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed on Sundays or public holidays.

2. Shipping Timeline

Delivery timelines vary based on location:

  • Standard Delivery: 3–7 business days (India)
  • Remote locations may require additional time.

Delays caused by courier partners, weather, or unforeseen circumstances are beyond our control.

3. Shipping Charges

Shipping charges (if applicable) are calculated at checkout.

4. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

5. Damaged During Shipping

If your item arrives damaged:

  • You must notify us within 24 hours of delivery
  • Provide clear photos and unboxing video evidence
  • Packaging must be retained

If verified as transit damage, we offer replacement only (subject to stock availability).

6. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.